Frequently Asked Questions

Emerald Beauty products are crafted using traditional Irish recipes passed down through generations, combined with modern organic certification standards. We use only plant-based actives sourced from Irish botanicals and certified organic ingredients. Each product is handmade in small batches to ensure the highest quality and freshness. Our formulations are IOA (Irish Organic Association) certified, ensuring transparency and authenticity in every jar.

Yes, our products are formulated with gentle, plant-based ingredients that are suitable for most skin types, including sensitive skin. We avoid harsh chemicals, synthetic fragrances, and common irritants. However, we always recommend performing a patch test before using any new skincare product, especially if you have known allergies or very sensitive skin. If you have specific concerns, please consult with your dermatologist or contact us for ingredient information.

IOA (Irish Organic Association) certification is Ireland's leading organic certification body, ensuring that our products meet strict organic standards. This certification guarantees that our ingredients are grown without synthetic pesticides or fertilizers, are non-GMO, and are processed without harmful chemicals. The certification process involves regular inspections and rigorous testing to maintain the highest organic standards for health and beauty products.

All Emerald Beauty products are handcrafted in Ireland using traditional methods combined with modern organic practices. We source our botanical ingredients from Irish farms and certified organic suppliers across Europe. Each product is made in small batches to ensure freshness and quality control, maintaining the artisanal character that defines our brand.

Because our products are made with natural, organic ingredients without synthetic preservatives, they have a shelf life of 6–12 months depending on the product type. Each product is labeled with a production date and best-before date. We recommend storing products in a cool, dry place away from direct sunlight. Once opened, most products should be used within 6 months for optimal freshness and efficacy.

No, absolutely not. Emerald Beauty products are free from parabens, sulfates, synthetic fragrances, phthalates, and other harmful chemicals. We use only natural essential oils for fragrance and plant-based ingredients for preservation and efficacy. Our commitment to clean beauty means you'll never find questionable ingredients in our formulations.

Yes, all Emerald Beauty products are 100% vegan and cruelty-free. We never test on animals, and we don't use any animal-derived ingredients in our formulations. We believe in ethical beauty that respects all living beings while delivering exceptional skincare results through the power of plants.

Yes, our products are designed to work harmoniously together. You can create a complete skincare routine using our face creams, body creams, body butters, and hair products. We recommend starting with one or two products to see how your skin responds, then gradually incorporating additional products. For specific product combinations and skincare routines, please contact us for personalized recommendations.

Currently, we are preparing to launch our online shop. In the meantime, you can contact us directly to place an order or inquire about product availability. We also participate in local markets and organic fairs throughout Ireland. Follow our social media channels for updates on where to find us and when our online shop will launch.

Yes, we ship throughout Europe. Shipping times and costs vary depending on your location. Once our online shop launches, you'll be able to see shipping options and costs at checkout. For international orders outside of Europe, please contact us directly to discuss shipping arrangements and customs requirements.

We want you to be completely satisfied with your purchase. If you're not happy with a product, please contact us within 14 days of receiving your order. We'll work with you to find a solution, whether that's a replacement, exchange, or refund. Please note that for hygiene reasons, we can only accept returns of unopened products unless there's a quality issue.

Store your products in a cool, dry place away from direct sunlight and heat sources. Avoid storing in the bathroom if it gets very steamy, as humidity can affect product quality. Keep lids tightly closed when not in use. Our products don't require refrigeration, but storing them in a cool environment will help extend their shelf life.

A little goes a long way with our concentrated formulations. For face creams, use a pea-sized amount for your entire face and neck. For body creams and butters, start with a small amount and add more as needed. Our products are rich and nourishing, so you'll find that less is often more. Warm the product between your palms before applying for better absorption.

Our products are made with natural, organic ingredients that are generally safe for use during pregnancy. However, we always recommend consulting with your healthcare provider before introducing any new skincare products during pregnancy or while breastfeeding. Some essential oils may not be suitable for all stages of pregnancy, so please contact us for specific product ingredient information if you have concerns.